The ability to be assertive is the key to respectful and collegial work relationships. In this lunch and learn workshop you will learn the different styles of communication and the foundational knowledge and tools to be assertive in the workplace. We will examine the proven DESC model of assertiveness and practice with our peers.
Brought to you by Queen’s – QUFA Conflict Resolution Service
January 29, 2018 12:15-1:00, University Club – Conference Room
All QUFA Members and Academic Administrators welcome to this FREE seminar
Soup and Beverages will be provided
To register email ep43@queensu.ca
Please inform us of any special needs that require accommodations
To view event poster click here
